- Manage end-to-end medical billing and accounts receivable (A/R) activities for U.S. healthcare providers. - Submit electronic claims to Medicare, Medicaid, and commercial insurance payers. - Perform A/R follow-up on unpaid, underpaid, denied, and rejected claims. - Investigate claim denials and rejections, resolve billing issues, and submit corrected claims and appeals as needed. - Review payment discrepancies and support recovery of outstanding and underpaid claims. - Handle charge entry, payment posting, claim status checks, and A/R aging follow-up. - Verify payer requirements and ensure compliance with billing guidelines. - Coordinate with providers and coding teams to resolve claim-related issues. - Support process improvement and mentor team members to improve billing workflow and claim resolution.

- Processed and followed up on medical claims for U.S. healthcare providers. - Verified patient insurance eligibility and benefits. - Investigated denied, rejected, unpaid, and underpaid claims and worked toward resolution. - Prepared and submitted claim appeals and corrected claims when required. - Posted insurance payments and reconciled payment records. - Followed up with insurance payers regarding claim status and outstanding balances. - Prepared patient invoices and statements and assisted with patient billing inquiries. - Supported accurate billing operations and timely accounts receivable resolution.