AR & Follow-Up Interview Questions

I would not prioritize an AR worklist based on age alone. I would consider the claim’s aging bucket, balance, denial or rejection reason, filing or appeal deadlines, payer status,…

Before calling the payer, I would review the claim history, submission and acceptance details, patient eligibility, payer information, denial or status messages, previous follow-u…

I would first verify that the claim was successfully submitted and accepted, then check its current payer status, processing history, and any prior follow-up notes. If the claim i…

Accounts Receivable, or AR, represents outstanding balances that have not yet been paid by insurance payers or patients. AR aging groups those balances by how long they have remai…

Before resubmitting a claim that the payer says was never received, I would verify the original submission date, clearinghouse acceptance, payer acknowledgment, payer ID, claim de…